We are an Irish company based in the Munster region. For any queries please don't hesitate to contact us at firstname.lastname@example.org
When we receive your order there is a period of up to 5 working days where the item is personalised as per your order. We do not stock "Ready to Go" items and each order is handmade by ourselves.
We use standard shipping with An Post where applicable,this is a standard service and P.H. Printing can not be held responsible for any delays in the delivery of any shipped items.
Delivery within Ireland using An Post can take up to 10 working days, for the U.K. and mainland Europe delivery of an order can take up to 14 working days. Orders which are placed from the outside of mainland Europe should expect delivery times of up to 28 working days.
For items where a "Delivery Option" is specified, delivery times can vary. For "Couriered Shipping" it is a guaranteed 2 day delivery service, when all the address fields are filled in correctly when purchasing an item. Where "Free Shipping" is selected the delivery takes up to 14 working days to arrive within Ireland, the U.K. and mainland Europe. This is a standard service and we can not be held responsible for any delays in receipt of your order. Please note that during the Christmas period "Free Shipping" has been removed due to time constraints and the fragility of the items this option applies to. There is a reduced cost of "Couriered Shipping" in effect.
As each item is made and personalised to your specifications we are more than happy to facilitate our customers where possible.
If you have ordered the incorrect size in a garment, we will replace the item upon receipt of your returned order along with a payment for postage on replacement garment.
If we make a mistake with your order upon return of the incorrect item we will replace it free of charge.
In any other case please contact us at email@example.com